Steve Hurst
15 July 2020
4 min
ReadThe fight against Covid-19 provided the biggest shake-up and reshaping of the workspace New Zealand has seen. The same can be said of organisations the globe wide. In his recent Forbes article, Bernard Marr reflects upon the way COVID-19 made it imperative to digitally transform our places of work to be able to operate effectively. He suggests those companies using technology well to rethink their business models will continue to stay ahead of their competition.
Leaders build a digital core and scale it across their business quickly. However, this is only possible with a strong foundation in the cloud, which provides the innovation, efficiency, and talent advantages to do things differently and fast. 95% of digital leaders have significant cloud capabilities, compared with only 30% of laggards.
All companies must now be as good as digital natives to deliver the first-class experiences customers and employees have come to expect. Creating your digital foundation requires new kinds of relationships with digital, technology, and cloud companies. Recruit the handful who can help you build and become part of your digital core, who will invest in your success and who will give your business the attention and resources it demands.
Organisations must think beyond traditional ways of doing business to solve complex problems. Learn from your customers, your employees, and the leaders in your own and other industries. In response to COVID-19, first responders in health and public sector organisations quickly adapted successful interactive virtual agent models.
Almost overnight, organisations moved fast to become more digital and work remotely. Moreover, CEOs are saying they “don’t want to go back.” To retain this level of agility, consider what internal barriers fell during the crisis. Next, create lean decision-making and governance processes, streamline procurement. Then, evolve your culture to support a new way of working.
Speed means you need your people with you. Some management techniques harness the power of employees to drive change and act with agility. Clearly articulating purpose upfront is essential to cutting-edge change those techniques. Applying these new transformation rules gives the opportunity to emerge even stronger and become the leaders of tomorrow.
Enter your details below to stay up-to-date with the latest IT solutions and security measures.